Call centre
Opening hours: every day from 6 a.m. to 10 p.m.
Telephone number: 080 81 11 (for calls made from Slovenia)
For calls made from abroad: +386 1 29 13 331
E-mail: [email protected]
Sales and Information Centres (PIC)
Ticket sales and information on train travel.
List of all sales outlets at railway stations
InfoCentres (IFC)
Information for passengers, ticket sales for international travel and Eventim tickets for events.
InfoCentres opening hours
| IFC | Opening hours | Phone |
|---|---|---|
| Ljubljana – the main train station | Daily from 7.30 to 19.30 | 080 81 11 |
| Maribor | Daily from 7.00 to 13.40 and 14.30 to 18.45 | 080 81 11 |
| Celje | Monday to Saturday: 8.35 to 11.30 and 12.00 to 16.20 Sunday and national holidays: Closed | 080 81 11 |
| Koper | Link to current opening hours. | 080 81 11 |
Timetables and travel updates on the website
Timetables of Slovenian Railways trains with travel updates (possible delays, rail replacement buses and other service disruptions) can be found in the timetable finder or in the Grem z vlakom mobile app.
Information on timetables, travel updates and opening hours of all sales outlets can also be found at Help and Travel Updates.
Grem z vlakom mobile app
Slovenian Railways train tickets for day trips within Slovenia can also be purchased online or in the Grem z vlakom mobile app. The app can be downloaded from Google Play, App Store and Huawei AppGallery.
Purchase of tickets on board trains
Tickets for travel within Slovenia can be bought on board the trainwhen the ticket office at your boarding train station is closed at the time of boarding. Otherwise, a surcharge of €12 for passengers without a ticket must be paid when purchasing a ticket on board.
Before making any ticket purchase, please check the current timetable as well as service disruptions and rail replacement buses. These can be found in the timetable finder or in the ‘Delays/obstacles’ tab in the Grem z vlakom mobile app (on the bottom right).